Ordering & Miscellaneous Information |
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Note: Please check the Home page for current ordering updates. Prices and specifications subject to change without notice. Your satisfaction is guaranteed. You may try our tools without risk and return any item that fails to satisfy you for repair, replacement or refund. Any overpayment will be refunded with your order. Please remember Kestrel is a custom tool business, hand producing tools to the highest standards. No matter how hard we work, we can produce only so much. For efficiency we manufacture in small batches as the tools are needed. Although we strive to keep all our tools in stock, we are definitely not Sears. Those items in this catalog marked "custom" can at times be out of stock, with a week to six months wait time. This policy lets our small company offer a much wider variety of items with some semblance of sanity maintained. You are invited to inquire about shipping time on any item. Please anticipate your needs: call us ahead when sending a large or rush order. To fax an order, dial 360.468.2103 and press star 9 once the phone picks up. Please use our regular number (360) 468-2103 for all other business. If you want to inquire about the status of your order, please email me and I'll respond promptly. For checks or money orders from Canada, write "U.S. Funds" on the check. Postage outside of North America must be paid by the customer. Heavy items (books, twine or raw steel), will be sent by the cheapest (slowest) method unless you add plenty of extra for air postage. We will refund any overage. We will trade for red cedar logs and boards, spruce root, cedar bark, turban snail opercula (please not from living snails), first quality abalone and paua shell, shell buttons, trade wool, skulls, ivory bones and teeth of some animals, tools, knives, weapons from primitive societies, old masks and art (not tourist pieces) from Africa, Asia, etc. Also books and videos on Northwest coast and Eskimo-Inuit subjects. Think of us when potlatching or gift giving. These tools make classy gifts. Gift certificates are available. We are located on Lopez Island in the San Juan Islands. Access is by ferry from Anacortes, WA, or Sidney, BC, Canada. We operate this business out of our home and have no retail sales facility on Lopez Island. Although we welcome visitors, we hope they will honor our privacy—please call ahead. Testimonials
DISCLAIMER: We do not assume responsibility for the safe use of these tools. Items shown in this catalog and at our dealers' stores are sold with no liability to Kestrel Tool or its employees. These tools are shipped extremely sharp and are capable of inflicting considerable mayhem upon the careless. Please use every caution when working with them. Read the instructions and watch the runout of the tool. If in doubt and when using an adze, wear safety glasses. A gauntlet glove worn on the hand holding the work will help protect your hand and fingers—you need them, take care of them.
To place an order, download the order form, fill it out, and e-mail, fax, or mail it to:Kestrel Tool
180 Snowberry Lane (The order form requires free Adobe Acrobat Reader ) |